Information We Collect

zylvoranthiq collects information to provide better financial insights and educational resources. We gather data in several ways to enhance your experience with our platform.

• Personal Information: Name, email address, phone number, and postal address when you register or contact us
• Financial Learning Data: Course progress, quiz results, and educational preferences to personalise your learning journey
• Technical Information: IP address, browser type, device information, and usage patterns to improve our website performance
• Communication Records: Correspondence through email, phone calls, or our contact forms for support purposes
• Marketing Preferences: Your choices regarding newsletters, updates, and educational content delivery

How We Use Your Information

We process your personal data for specific purposes that align with providing quality financial education and maintaining our service standards.

• Delivering personalised financial education content and learning recommendations
• Processing registrations for courses, webinars, and educational programs
• Sending important updates about our services and educational offerings
• Responding to your inquiries and providing customer support
• Analysing website usage to improve user experience and content quality
• Complying with legal obligations and protecting against fraudulent activities

Information Sharing and Disclosure

zylvoranthiq does not sell your personal information to third parties. We may share information in specific circumstances:

• Service Providers: Trusted partners who help us deliver educational content, process payments, or maintain our website
• Legal Requirements: When required by Australian law, court orders, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with proper notice to affected users
• Consent: When you explicitly authorise us to share information with specific third parties

All third-party service providers are contractually bound to protect your information and use it only for authorised purposes.

Your Rights and Choices

You have significant control over your personal information. Australian privacy law grants you several important rights:

Data Security and Protection

We implement robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

• Industry-standard SSL encryption for all data transmission
• Secure servers with regular security updates and monitoring
• Access controls limiting staff access to necessary information only
• Regular security audits and vulnerability assessments
• Incident response procedures for any potential data breaches

While we maintain strong security practices, no system is completely secure. We encourage you to use strong passwords and protect your account credentials.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

• Active Accounts: Information retained while your account remains active and for reasonable periods afterward
• Educational Records: Course completion data may be retained longer to provide certificates and transcripts
• Communication Records: Customer service interactions kept for quality assurance and training purposes
• Legal Requirements: Some information retained to comply with Australian taxation and business record laws

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website performance.

• Essential cookies required for website functionality and security
• Analytics cookies to understand how visitors use our website
• Preference cookies to remember your settings and customisation choices
• Marketing cookies to deliver relevant educational content (with your consent)

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

International Data Transfers

zylvoranthiq primarily stores and processes data within Australia. When we use international service providers, we ensure appropriate safeguards protect your information.

Any international transfers comply with Australian privacy law requirements, including using providers in countries with adequate privacy protections or implementing additional contractual safeguards.

Children's Privacy

Our services are designed for adults seeking financial education. We do not knowingly collect personal information from children under 13 years of age.

If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly. Parents who believe we may have collected information from their child should contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through:

• Prominent notices on our website
• Email notifications to registered users
• Updates to the "last modified" date at the top of this policy

Continued use of our services after policy changes indicates acceptance of the updated terms.